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Accessibility Statement

Last reviewed: November 2, 2026

Our commitment

DumpsterVibes LLC wants everyone to be able to book a roll-off dumpster, check on an order, pay a bill or run a hauling company with our software, including people who use a screen reader, a keyboard, voice control, magnification or larger text.

We build and test to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. That is the standard the U.S. Department of Justice points to for websites under the Americans with Disabilities Act (ADA). It includes everything in WCAG 2.1 Level AA, the level the Department’s 2024 rule sets for state and local government websites, plus newer checks on focus, touch-target size and dragging.

We are not perfect, and some parts are made by other companies (see Known limitations). When something gets in your way, tell us and we will fix it or get you what you need another way.

The ADA rules, in their own words

What this statement covers

Everything DumpsterVibes offers:

  • this website, dumpstervibes.com;
  • the company dashboard and our own admin pages;
  • every company’s online booking page, and the booking widget companies put on their own websites;
  • customer order-status links, payment links, invoices and receipts, on the web and as PDFs;
  • the driver app and the customer app for iPhone and Android (in beta), and the driver web app;
  • the websites DumpsterVibes builds for hauling companies.

What is already built in

  • An Accessibility menu on the company dashboard, every booking page and the customer status page: text size (Default, Large, Extra large), high contrast, underlined links, larger buttons and spacing, an easy-to-read font, and motion (follow my device, reduce, or allow). The driver web app has text size, contrast and motion under Menu → Settings. Your choice is remembered in that browser.
  • The phone apps follow your phone’s own settings: text size, bold text and reduce motion, and their buttons carry names for VoiceOver and TalkBack. Settings → Accessibility in each app explains where those settings are and links back to this page.
  • Keyboard use. Every page starts with a “Skip to main content” link, focus is always visible, menus and dialogs open with Enter, close with Esc and put you back where you were.
  • Screen reader labels. Buttons that show only an icon have a spoken name, form fields have labels, and saves and errors are announced.
  • Big touch targets. Buttons and links are at least 44 pixels tall on phones, and at least 24 pixels everywhere.
  • No dragging needed. Anything you could drag, such as the order of a route or where a roll-off dumpster goes on the map, can be done with taps or buttons instead.
  • Text for pictures. Images that carry meaning have alternative text. Our only video, the website preview in the demo and the dashboard, has no sound, a “Scroll it yourself” button that stops it, and starts stopped when your device asks for less motion.
  • Less motion when you ask for it. If your device is set to reduce motion, our animations and smooth scrolling stop.
  • Readable at any size. Pages work at 200% zoom and on a screen 320 pixels wide without scrolling sideways to read.

How we test

  • Automated checks. We run axe-core, an open-source accessibility checker, with its WCAG 2.0, 2.1 and 2.2 Level A and AA rules on our public pages, a live booking page, a customer status page, the demo and the main dashboard screens, on a desktop and on a 320-pixel phone screen. Our browser test suite holds every public page to zero axe violations, and our main test suite keeps problems we have fixed from coming back.
  • Keyboard passes. We go through those pages with only a keyboard: the skip link, tab order, visible focus that a sticky header does not cover, no keyboard traps, and dialogs that return focus when they close.
  • Size and colour. We check touch-target size, colour contrast, and that pages reflow on a narrow screen.

Known limitations

  • The card form is Stripe’s. Card numbers are typed into a form that Stripe, our payment processor, draws and is responsible for. If it does not work for you, the company you are booking with can take your booking and payment by phone, or send you an invoice to pay another way.
  • Maps are Google’s. Map views come from Google Maps. Nothing needs the map: you type your address, the “show us where it goes” map on a booking page is optional (a note or a photo works too), the status page states the truck’s progress and arrival time in words, and every job on the dashboard map is also in the Bookings and Dispatch lists.
  • Embedded video on a company’s website, such as YouTube, plays in that provider’s player, and captions depend on the company that posted it.
  • PDF invoices and receipts are not tagged PDFs yet, so some screen readers read them poorly. The same invoice or receipt is a web page at the link you were sent, which works with a screen reader, and we will send it another way on request.
  • Screen readers. We check names, roles and labels with every automated pass, but we have not yet finished a full hands-on pass with VoiceOver, TalkBack and NVDA on every screen. That is our next step.
  • What companies add. Each hauling company writes its own prices, terms, photos and page text. They are responsible for that content; we give them the tools to make it accessible.

Feedback and help

If anything on DumpsterVibes is hard to use, email support@dumpstervibes.com. It helps to tell us:

  • the page address, or what you were trying to do;
  • what went wrong;
  • your device and browser, and any assistive technology you use (for example a screen reader);
  • how you would like us to reach you.

We aim to reply within 2 business days. While we work on it, we will get you the information or the service another way: by email, or by having the company you are booking with take your booking by phone or email. Each company’s phone number and email are on its booking page.

Company websites

Websites that DumpsterVibes builds for hauling companies are built to the same standard, and each one has its own accessibility statement page. The company is responsible for the words, photos and videos it adds to its site; for help with a company’s service, contact that company, or email us and we will help.

Contact

DumpsterVibes LLC · support@dumpstervibes.com · dumpstervibes.com/contact

See also our Privacy Policy and Terms of Service.