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Frequently asked questions

Straight answers for haulers sizing up the platform. Still stuck? Contact us.

How much does it cost?

There's no monthly fee, no setup fee, and no contract. You pay 3.25% per transaction until your fees for the month reach $99, then just 1.25% on everything after that. A slow month costs you a few dollars. Your first 15 jobs are fee-free while you get set up.

Is there a contract or a minimum?

No. No contract, no minimum volume, no per-user or per-truck fees. Cancel any time from your dashboard and export your data — we don't hold your business hostage.

How do I get paid?

You connect your own Stripe account. Customer card payments land in your Stripe balance and pay out to your bank on Stripe's normal schedule. The platform never holds your money — our small share splits off automatically at the moment of payment.

How long does setup take?

About 20 minutes. Add your dumpster sizes and prices, your service area, and connect Stripe — then your booking page is live and taking orders. You can be taking online bookings the same day.

Do my customers have to create an account?

Never. Customers book in about three minutes with no login — they pick a size, see a price with delivery and mileage included, pay by card, Apple Pay, or Google Pay, and get a private tracking link by text and email.

I already have a website. Can I keep it?

Yes. You can drop a Book Now button into any website you already own, and it opens your DumpsterVibes booking flow. If you don't have a site, we offer a hosted one — but you're never forced to switch.

Does it do junk removal and porta-potties too, or just dumpsters?

All three. Roll-off dumpster rental, junk removal (with a curbside quote-and-sign flow), and portable toilets (with a per-unit catalog and automatic recurring cleaning stops). Turn on only the ones you run.

Is there a driver app?

Yes — it runs in any web browser and as native iOS and Android apps. Drivers get the day's stops in dispatch order, one tap to navigate, live 'en route' tracking for the customer, photo-and-asset-number completion, weight tickets at the scale, and a simple truck log.

What about text messages and the STOP laws?

Every customer text is transactional (booking confirmations, pay links, reminders) and ends with a STOP opt-out that we honor automatically. You're on the safe, compliant side of the messaging rules out of the box.

Can I put a customer on invoice / net terms?

Yes. Put a customer on net terms, merge bookings onto one invoice or batch-invoice the whole month, and track what's owed. Customers pay invoices by card or bank transfer.

What if I take cash or checks?

Mark them paid in the office and they're tracked right alongside card money. The platform's share accrues on your dashboard and settles from your Stripe balance with one click — taken from money you've already collected, never from a customer's card.

Do you take a cut of donated or charity jobs?

Donated rentals inside your monthly allowance carry no platform fee at all.

Signups paused — invitation only

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