Terms of Service

These Terms of Service (“Terms”) are a binding contract between you and FTH Services LLC, doing business as Dumpster Vibes(“Dumpster Vibes,” “we,” “us,” or “our”), governing your access to and use of the Dumpster Vibes websites, booking pages, dashboards, driver application, APIs, and related services (collectively, the “Platform”).

By accessing or using the Platform — including by booking a service, creating an account, or clicking “I agree” — you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Platform.

• • “Company”(or “Operator”) means an independent dumpster rental and/or junk removal business that uses the Platform to offer and manage its services.
• • “Customer”means a person or entity that books a Company's services through the Platform.
• • “Company Services” means the dumpster rental, junk removal, hauling, disposal, and related services performed by a Company — not by Dumpster Vibes.
• • “User,” “you” means anyone who uses the Platform, whether a Customer or a Company.

Dumpster Vibes is a software platform and marketplace that connects Customers with independent Companies and gives those Companies tools to take bookings, accept payments, and run their operations. Dumpster Vibes does not provide, perform, supervise, or control the Company Services. We do not own dumpsters, operate trucks, haul, or dispose of anything through the Platform.

The contract for any Company Services is solely between the Customer and the Company. Dumpster Vibes is not a party to that contract, is not an agent, broker, employer, partner, or joint venturer of any Company or Customer, and does not guarantee, warrant, or insure any Company, Customer, or the Company Services. Any listing, ranking, or availability shown on the Platform is not an endorsement or a promise that a Company is suitable, licensed, insured, or available.

You must be at least 18 years old and able to form a binding contract. If you use the Platform for a business, you represent that you are authorized to bind that business, and “you” includes that business.

You are responsible for the accuracy of the information you provide, for all activity under your account, and for keeping your credentials secure. Notify us promptly of any unauthorized use. We may refuse, suspend, or terminate accounts at our discretion, including for suspected fraud, abuse, chargeback abuse, or violation of these Terms.

When you book through the Platform, you are entering a direct agreement with the independent Company you selected. Questions, scheduling, service issues, property damage, delays, missed pickups, and disputes are between you and that Company, whose contact information appears on your confirmation and status page. Dumpster Vibes is not responsible for the Company Services.

You authorize the Company, through our payment processor (Stripe), to charge your selected payment method for the amounts shown at checkout and for any additional amounts you agree to or incur, which may include, without limitation: weight/tonnage overages, additional rental days, additional junk beyond the estimate, live-load or dry-run/trip fees, and damage or contamination charges as disclosed at booking.

You authorize the Company to retain your payment method on file and charge it on a delayed or recurring basis for these amounts. A payment hold or authorization may be placed at or before service. Fees paid to a Company are subject to that Company's cancellation and refund policy, shown at booking and on your status page.

You are solely responsible for what you place in a dumpster or present for removal. You must not dispose of hazardous, toxic, regulated, or prohibited materials — including paint, oils, solvents, chemicals, tires, batteries, appliances containing refrigerants, asbestos, medical or biohazardous waste, or anything prohibited by law or by the Company. You agree not to overload a container beyond its rated weight or fill line.

You are responsible for lawful, safe placement and for any resulting charges, fines, or cleanup costs. You agree to indemnify and hold harmless both the Company and Dumpster Vibes from any claim, fine, or cost arising from prohibited materials, overloading, or unsafe or unlawful use.

You represent that you own the placement location or are authorized to use it, and that you have any permits or approvals required (for example, HOA, municipal, or right-of-way permits). You are responsible for identifying private underground utilities, sprinklers, septic, and similar hazards.

Placing and removing heavy equipment can affect driveways and surfaces. Except to the extent caused by a Company's proven negligence, you assume the risk of surface or property damage from placement, and Dumpster Vibes has no liability for it.

Prices, sizes, windows, and availability are set by Companies and may change or sell out. Junk removal estimates are approximations; the final price is confirmed on site by the Company. Dumpster Vibes does not guarantee that any Company or service is available at any time.

As a Company, you are an independent contractor and independent business. Nothing in these Terms creates an employment, agency, franchise, partnership, or joint-venture relationship with Dumpster Vibes. You have sole control over and responsibility for your services, pricing, personnel, equipment, scheduling, and how you perform work. You may not represent yourself as Dumpster Vibes or act on our behalf.

You are the merchant of record for your sales and are solely responsible for the Company Services and their quality, safety, and legality, and for all interactions with your Customers, including complaints, damage claims, refunds, and disputes.

You are responsible for obtaining and maintaining all licenses, permits, registrations, and insurance, and for complying with all applicable laws and regulations, including tax collection and remittance, DOT and vehicle rules, environmental and disposal regulations, consumer-protection laws, and communications laws such as the Telephone Consumer Protection Act (TCPA) and carrier messaging rules — including obtaining valid consent before texting Customers and honoring opt-outs. The Platform provides opt-out handling, but legal compliance is yours.

You are responsible for the accuracy of your listings, prices, and service areas, and for the lawful handling of your Customers' data consistent with our Privacy Policy.

You agree to pay the platform fees described on our pricing page, as they may change with notice. Eligible new Companies may receive a limited number of fee-free jobs as described on the Platform; that promotion is offered at our discretion, is non-transferable, and may be denied or revoked for duplicate, restarted, or fraudulent accounts.

You authorize us to collect our fees by deducting them from transactions, debiting your connected payment account, and/or billing you, and to use your payment method or Stripe balance to recover fees owed. Fees are non-refundable except as required by law.

Payments are processed and paid out through Stripe Connect under Stripe's Connected Account Agreement, which you must accept and comply with. Payouts go to your connected account. You are financially responsible for refunds, chargebacks, disputes, fines, and any negative balance on your transactions. If your account cannot cover these amounts, you remain liable to us and to Stripe for them, and you authorize us to recover them.

You agree to defend, indemnify, and hold harmless Dumpster Vibes and its owners, personnel, and affiliates from and against any claim, demand, loss, liability, damage, fine, penalty, or expense (including reasonable attorneys' fees) arising out of or related to your Company Services, your Customers, your Content, your use of the Platform, your taxes, or your violation of these Terms or of any law. This is in addition to the general indemnification in Section 15.

You retain ownership of the content you submit (for example, your logo, photos, listings, and messages). You grant Dumpster Vibes a non-exclusive, worldwide, royalty-free license to host, store, display, and process that content solely to operate and improve the Platform and provide the service to you.

You agree not to: break the law or infringe others' rights; submit false, misleading, or fraudulent information; attempt fraud, money laundering, or chargeback abuse; upload malware; scrape, reverse-engineer, overload, or interfere with the Platform; resell or sublicense the Platform; or use it to harass or harm anyone. We may remove content or suspend accounts that violate this section.

The Platform — including its software, design, text, and the Dumpster Vibes name and marks — is owned by FTH Services LLC and protected by law. These Terms grant you a limited, revocable, non-transferable license to use the Platform as intended. All rights not expressly granted are reserved.

The Platform relies on third parties such as Stripe (payments), Twilio (SMS), Postmark (email), Supabase (hosting), and Google Maps (addresses and routing). Your use of those features may be subject to the third party's terms, and we are not responsible for their acts, omissions, or availability.

Please read this section carefully — it limits warranties.

The Platform is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Platform will be uninterrupted, secure, or error-free.

Dumpster Vibes makes no warranty and assumes no responsibility for the Company Services or for the conduct of any Company or Customer — including service quality, timing, safety, property damage, missed or late pickups, disposal, licensing, insurance, or the resolution of any dispute. Those are solely between the Customer and the Company.

To the fullest extent permitted by law, Dumpster Vibes and its owners, personnel, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption, arising out of or related to the Platform or these Terms, even if advised of the possibility.

Our total aggregate liability for all claims relating to the Platform will not exceed the greater of (a) the total platform fees you paid us in the three months before the event giving rise to the claim, or (b) US $100. These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

You agree to defend, indemnify, and hold harmless Dumpster Vibes and its owners, personnel, and affiliates from and against any claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your Content, your violation of these Terms or any law, or your infringement of any third party's rights.

Informal resolution first. Before starting a formal proceeding, you agree to email us at office@fthdumpsterrental.com with a description of the dispute and give us 30 days to try to resolve it.

Binding arbitration. Except as noted below, any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in the State of Georgia or, at your election, your home county, or by phone/video. Judgment on the award may be entered in any court with jurisdiction.

Class-action & jury waiver. Disputes will be conducted only on an individual basis. You and Dumpster Vibes waive any right to a jury trial and to participate in a class, collective, or representative action.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access claims.

30-day opt-out. You may opt out of this arbitration agreement by emailing office@fthdumpsterrental.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect the rest of these Terms.

Time limit. Any claim must be brought within one (1) year after it arises, to the extent permitted by law.

You may stop using the Platform at any time; Companies may request account closure as described in the app. We may suspend or terminate access at any time for any reason, including violation of these Terms. Sections that by their nature should survive termination — including payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution — survive.

Changes. We may update these Terms; we will change the effective date and, for material changes, provide reasonable notice. Continued use after changes take effect means you accept them.

Governing law. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Subject to Section 21, the exclusive venue for any permitted court action is the state or federal courts located in Georgia.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Assignment. You may not assign these Terms without our consent; we may assign them, including in connection with a merger, acquisition, or sale of assets.

Severability & waiver. If any provision is unenforceable, the rest remains in effect, and our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Platform.

FTH Services LLC, d/b/a Dumpster Vibes
722 Stokes Store Rd, Forsyth, GA 31029
office@fthdumpsterrental.com