How do I cancel my account?

From Support → Cancel account (owners only). There's no contract. Requesting cancellation starts the clock right away: you keep full access for 30 days to export your records, then the account is suspended for 15 days, then its working data is wiped. Any platform fees you still owe are charged at once to your card or bank account on file (or your Stripe balance, if that's how you pay platform fees). Press "We're staying" during the export window to undo it; after that, support can still reinstate the account until the wipe. We'd love to hear why in the suggestion box first.