What texts do my customers get?

Booking confirmation, day-before reminder, driver-on-the-way with live truck tracking, receipts, and rental-end reminders — and every one names your company. They send from your own Twilio number once you connect it in Tools → Connected Services → Your Text Number; Twilio bills you directly and your number needs its own carrier (A2P 10DLC) registration. Until you connect one, you text customers from your phones: Notify opens Messages with the text written, and the automatic texts are not sent (the emails still go). Replies to your number land in Dashboard → Inbox.